Shipping Policy
At Traveling Extra, we aim to provide smooth and reliable delivery of all services and products related to travel bookings, packages, and physical items (if applicable). This Shipping Policy explains how we handle processing, shipping, and delivery.
1. Order Processing
- All bookings and orders are processed within 1–3 business days after confirmation of payment
- Processing does not occur on weekends or public holidays
- You will receive a confirmation email once your order or booking is successfully placed
2. Delivery of Services
Since Traveling Extra primarily offers travel-related services:
- Booking confirmations, itineraries, and vouchers are delivered digitally via email
- Documents are typically delivered within 24–72 hours after processing
3. Shipping Charges
- Any applicable shipping fees will be displayed at checkout or included in your package price
- Additional charges may apply for international delivery or special handling
4. Tracking Information
- If physical items are shipped, a tracking number will be provided via email
- Customers can use the tracking number to monitor delivery status
5. Incorrect Information
- Customers are responsible for providing accurate email and shipping details
- Traveling Extra is not responsible for delays or failed delivery due to incorrect information
6. Lost or Damaged Items
- If a physical item is lost or damaged, contact us within 3 days of delivery
- We will coordinate with the courier service to resolve the issue
7. Contact Us
If you have any questions about this Shipping Policy, please contact:
Traveling Extra
Email: [email protected]